@Peter And I thought the minimum warranty period is two years (for consumers). For those two years, you’re fully protected. Anything above that is contractual (not sure about the rules, I don’t deal with consumers; something tells me that an indemnification clause is worthless if it can be proven that their product was the cause, it could even be illegal to have it in the first place).
Martin wrote:
And I thought the minimum warranty period is two years (for consumers). For those two years, you’re fully protected.
Not quite. By EU legislation the manufacturer/dealer has an obligation to rectify defects for two years if the defect is original, but it is up to you to prove that. The first six months IIRC, it is taken for granted that the defect is original unless the manufacturer/dealer can prove that it was not.
A “warranty” is a voluntary commitment by the manufacturer/dealer.
I have combined two very similar threads into this one. I would recommend reading the posts further back, some of which probably explain the matter quite well.
As regards warranties, it’s a bit of a moot point because in Europe
With a product like this you don’t ever want to put yourself in a position where the warranty needs to be invoked, because prob99 the scenario will involve a grounded aircraft. Admittedly that’s hard, but it is a bit like a warranty on the engine in a SEP 
The obvious solution (keeping a spare box on the shelf) is expensive – c. €15k. I keep various spares on the shelf (and with a non glass cockpit it’s a lot easier) but not quite at this level…
The huge loss of functionality is why I would install two of these, fully duplicated, each capable of driving the autopilot (easily done via the SN3500 EHSI’s GPS1/GPS2 selector and the unified FCS output with roll steering).
Airborne_Again wrote:
Not quite. By EU legislation the manufacturer/dealer has an obligation to rectify defects for two years if the defect is original, but it is up to you to prove that. The first six months IIRC, it is taken for granted that the defect is original unless the manufacturer/dealer can prove that it was not.
Interesting. I did not know that. I never had to prove that a defect was original and I thought it was their burden for the first two years (I never heard of it either). But then I’m lucky. Normal practice for consumer gear as far as I could see around me is to either replace it right away or send it in for examination and/ or repair. And we do call the minimum legal protection legal warranty. PS: I would have thought that expecting a consumer to prove that a defect is original is unreasonable.
Some years later, what is the current situation on Avidyne warranty? Any experiences someone could post? Does Avidyne have a European base for processing any returns?
I am looking at 2×IFD540 (or 550?) to get LPV.
I asked on a big US site and got zero response, so it sounds like either the policy has changed, or nobody cares anymore.
And I guess in Europe few bought the extended warranty – since we clearly do have some IFD owners here on EuroGA.
