Why does a country have an international airport (even if Customs is 24hrs PNR) like Annecy LFLP which has a fuel pump which
I am going to write to AIR BP because with TOTAL being their “resident” competitor they are hardly going to be happy that non-French pilots can’t work out how to buy their fuel.
Only a complete idiot would design a product into which you stick an AIR BP card and which does not, as the very first thing, do what every cash machine has done for many years, which is to offer a choice of languages.
Or maybe there is something else going on? What is the motivation for deploying these things? Was a deal done to keep them French-only and useless to all but the locals, as a quid pro quo for being allowed to deploy them in TOTAL’s home patch?
There was another at Poitiers, Dec 2014, on which only a specially qualified employee knew how to do the “special card process”. But at least he smiled while doing it 
The TOTAL card machines are very straight forward and the same whereever you go. In fact, first thing they ask you is to select a langauge… French or ….French. Just joking.
The BP card machines don’t seem to be standardized indeed. I remember using the one at Troyes, which was fine (modern) and straightforward.
One of the most horrible machines is in Cannes, which is probably the most international GA place in France… or even Europe! Cannes used to be TOTAL and changed to BP about two and a half years ago.
AirBP pumps are notoriously bad as bosco says. Every one is an adventure.
We fixed this problem by eliminating AvGas from most Greek airports 
But despite the fuel pump isn’t Annecy a lovely place
Absolutely so, but it takes me a while to sort out the photos
The self-serving (nonBP) pump in Cannes worked perfectly last weekend. Choice of languages and 1.99 / liter. Didn’t try the BP one.
Well, it worked for me too in the end. But I thought it was awkward.
A funny thing at Cannes. There are spaces to pull in either side of the double pumps. One side is BP card only, the other for any bankers card. The airport has decided to number the two access taxiways by painting them in yellow on the tarmac. However taxiway no.1 leads to pump no. 2 and vice versa! So now the pump has a huge “2” painted on it but the access taxiway is marked “1”. Who decides these things?
That confused me as well. In spite of Cannes Ground trying to explain on the radio which pump I should use, I still unwound the grounding cable for the AirBP pump (position 1 – pump 1… logical) before having an eureka moment.
