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Private messages - attachments not supported

Over time various people have said messages are not getting through.

David did a lot of changes a long time ago and they now seem to work fine. However there are exceptions:

  • Attachments are not supported. Do not try to send photos etc. It does say that right under the message form, but sometimes you may be replying to someone’s message using just your email program and then of course you won’t see that warning.
  • I think some 4 byte emoticons might break it. Avoid copy/paste from say an iphone if the text contains emoticons.
  • The recipient has aggressive spam filters. Gmail has often been especially implicated. A search on gmail will dig out various threads on this.
Administrator
Shoreham EGKA, United Kingdom

Time to bump this thread.

What has been happening is that some people have been trying to send huge (multi megabyte) attachments. The forum software normally strips off attachments (because they are an easy attack vector, despite there being a 3rd party antispam function) but some attachments break this and the huge chunk bungs up the system, in several places, one of which is the mailbox which has a finite capacity.

To be fair, this is an easy mistake to make because many people, when replying to a PM from EuroGA, are not aware that they are replying to a PM from EuroGA – because it all works very transparently. And they don’t spot the text at the bottom

You can reply to this message and it will be forwarded to XXX on EuroGA. XXX still won’t see your email address, unless you include it in your message. Note for security reasons you cannot send or receive attachments.

So they attach some photo, hey, 10MB, and press SEND

Eventually, after some days, I get a problem notification and go and have a dig around and unblock it. The offending messages are lost in the process.

There is no perfect solution; it is one of those evolving IT challenges which can be addressed only with a continuous expenditure, which would be a bad way to spend user donations.

Administrator
Shoreham EGKA, United Kingdom

Peter wrote:

There is no perfect solution; it is one of those evolving IT challenges which can be addressed only with a continuous expenditure, which would be a bad way to spend user donations.

Disclaimer given in this case actually is a perfect solution If persons involved in communication want to continue and extend conversation adding the attachments, they will exchange their addresses and continue directly bypassing the platform. So platform is used as a firewall/spam filter and that’s the way it should be, protecting the users from unwanted content and possible attacks.

I’m sure there are more important IT stuff where donations can be spent.

Last Edited by Emir at 16 May 19:06
LDZA LDVA, Croatia
3 Posts
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