stevelup wrote:
DD overpayment refunded when you submit a final meter reading.
Very best of luck with that one FF. Please let us know when it hits your bank account
Fenland_Flyer wrote:
The threats from SP re early termination were “interesting”
I suppose if nothing else, the lesson here is to not go with a provider that has such clauses. There are many that don’t.
I think you need to just let this contract run to its natural conclusion and change as soon as you can. You won’t be out of pocket – you’ll get any DD overpayment refunded when you submit a final meter reading.
chflyer wrote:
Anytime a supplier changes the prices in a contract you have the right to cancel without penalty or cancellation fee.
That would depend on how the contract was written, wouldn’t it? E.g. there could be an indexing clause.
Fenland_Flyer wrote:
Thank you both. The threats from SP re early termination were “interesting”
:)
Cancel D/D and then when they announce the price hike, cancel the contract. Anytime a supplier changes the prices in a contract you have the right to cancel without penalty or cancellation fee.
Coincidentally I’ve just ditched Scottish Power due to their customer service, or lack thereof (I pay extra for boiler care, but they don’t return calls if there’s a problem )
As Neil says, energy prices are low at the moment so the overall saving should more than outweigh any early exit penalty. The mess can be sorted out later.
I would dump them.
These companies are a load of wide boys and shysters. When my mum had mild dementia and living at home with live-in carers (before she went into the care home system; she died in 2015) she used to get phone calls from the salesmen who work at these crooked companies. She understood nothing of the conversation but all the salesman needs is a “yes” (just the one word) on the tape, and that gives them authority to transfer the services (water, gas, electricity) to them.
It is what TalkTalk are notorious for in the phone/internet sphere. Yeah, she had fun with them too. Well, I did, as she was dead by then. Only a Special Delivery letter to the TT Company Secretary’s home address worked. That was actually suggested by one of the TT employees, but it is what I tend to do anyway if there is any hassle with a refund, overcharging, etc.
Fenland_Flyer wrote:
The threats from SP re early termination were “interesting”
The issue is that they are cruel. Bit like the water providers who see it as sport to make up invoices weekly for any amount that comes into their head, become your supplier, then arrive to cut your water off when you refuse to pay. I had an issue in a commercial property years ago where I was told by Scottish Water (Business Stream) that ‘’BY DEFAULT’’ they were our supplier and that we owed them some 15k. We owed them zero and they were not our supplier. They turned up several times to cut us off, but could not, because it was an open supply.
Thank you both. The threats from SP re early termination were “interesting”
:)
I echo what Neil suggests. Stop your d/d immediately, give a final reading and move supplier via one of the comparison sites. Then when you have moved challenge the final bill amount.
Scottish Power swim at the same level as BT, British Gas and Royal Bank of Scotland. I leave it to you where you think that level is but bottom feeders comes to mind.
Do it now and enjoy the rest of your weekend.